1. Sales
Outbound prospecting, deal scoring, and meeting booking. Best ROI category.
2. Customer Support
Tier-1 ticket deflection and live chat. 50-70% deflection is now table stakes.
3. Marketing
Content, SEO, and ad optimization. Output volume 3-10x at constant headcount.
4. Operations
Workflow automation and reporting. Replaces Zapier-style chains.
5. HR
Resume screening, interview scheduling, onboarding flows.
6. Finance
Bookkeeping, cash forecasting, AR/AP automation.
7. Legal
Contract review and compliance monitoring.