Most AI agent vendors quote an uptime number in the sales deck, but the SLA that actually governs a real outage lives in the contract, not the pitch.
Read articleAI Agents for Business — News, Guides, and Buyer Advice
Independent analysis and practical frameworks for evaluating AI agents. No vendor fluff.
Auto-renewal clauses quietly extend an AI agent contract unless you cancel in a narrow window. Here is what to check before you sign.
Read articleAI resume screening agents can quietly filter out qualified candidates based on employment gaps, school names, or zip codes. Here is where that bias comes from and how to test a ve…
Read articleA wall of glowing reviews on an AI agent listing does not mean the agent works. Here is how to separate a verified review from a seeded one before you waste a demo call.
Read articleLock-in with an AI agent vendor shows up in the contract, not the demo. Here is what to check before you sign so switching later stays possible.
Read articleYour AI agent vendor could shut down without much warning. Here is how to spot the risk early and protect your data before you sign a contract.
Read articleA 30-day pilot with fixed weekly checkpoints catches integration and adoption problems before you sign a 12-month contract, not three months after.
Read articleBefore you sign an AI agent contract, find out what actually happens to your data if you cancel, get non-renewed, or the vendor shuts down.
Read articleMost AI agent trials fail quietly because nobody wrote a test plan. Here is the seven-step script and what to check before a trial ever converts to a paid contract.
Read articleAI bookkeeping agents don't lie about your numbers — they guess wrong on ambiguous transactions, and the mistake can sit unnoticed until tax season.
Read articleA demo that goes well can still stall for months once the pilot has no owner, no metric, and no end date. Here is what actually kills an AI agent pilot before rollout.
Read articleLegal AI agents catch missing clauses and non-standard terms fast, but they cannot judge whether a clause fits your specific deal. Here is where the line actually falls.
Read articleAI agent vendors price by seat, by resolution, or by flat fee, and picking the wrong one can double your real cost. Here is how each model works and how to compare them.
Read articleProspecting agents and pipeline agents solve different sales bottlenecks. Here is how to tell which one your team actually needs, and what it costs.
Read articleA badge on a listing page is not proof. Here is how to check an AI agent vendor's SOC 2, HIPAA, or GDPR claims before you hand over customer data.
Read articleA demo that looked flawless can still stall for weeks once IT tries to connect the agent to your CRM or help desk. Here is where integration actually breaks, and how to test it bef…
Read articleA step-by-step guide to evaluating and buying an AI customer support agent, from ticket-volume analysis to vendor comparison.
Read articleComparing AI agent vendors on gut feel leads to expensive mistakes. Here is the scorecard framework for a fair, fast evaluation.
Read articleA buyer-side framework for picking an AI agent: scope the task first, then judge integrations, autonomy, data handling, pricing model and exit cost.
Read articleTraditional software executes rules you wrote. AI agents choose the next step. Here is what changes for buyers, budgets, security and support.
Read articleSales, support, marketing, operations, HR, finance and legal: what AI agents actually do in each function, and how to tell a fit from a fad.
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